Categories for Retail News

Even online stores are struggling to satisfy picky customers

March 6, 2018 11:59 pm Published by

When it comes to clicks versus bricks, a new report shows customer satisfaction with online shopping is actually down from last year — while supermarket customers report an increase in satisfaction. But the war isn’t won yet. The internet remains the most satisfying place to shop, though online retailers showed “signs of strain” and dropped... View More

Small Is The New Black: Nordstrom ‘Micro-Concept’ Edition

October 31, 2017 1:15 am Published by

Nordstrom announced it will open its first “Nordstrom Local” in West Hollywood, California. This is a pilot concept that is much smaller than the typical Nordstrom full-line department store. Nordstrom joins a growing number of brands shrinking their footprints and once online only brands delving into the physical realm with small box stores. The downsizing... View More